Comments on: Good Customer Service http://three-part-harmony.com/heartsongs/2005/04/27/good-customer-service/ Fri, 05 Dec 2008 10:41:38 +0000 http://wordpress.org/?v=2.5 By: Karin http://three-part-harmony.com/heartsongs/2005/04/27/good-customer-service/#comment-169 Karin Sun, 21 Aug 2005 21:18:57 +0000 http://three-part-harmony.com/heartsongs/2005/04/27/good-customer-service/#comment-169 You rabble rouser you! You rabble rouser you!

]]> By: syndromes http://three-part-harmony.com/heartsongs/2005/04/27/good-customer-service/#comment-168 syndromes Sun, 21 Aug 2005 21:18:13 +0000 http://three-part-harmony.com/heartsongs/2005/04/27/good-customer-service/#comment-168 *rabble rabble*Apple give me no love*rabble rabble* *rabble rabble*Apple give me no love*rabble rabble*

]]> By: Karin http://three-part-harmony.com/heartsongs/2005/04/27/good-customer-service/#comment-167 Karin Sun, 21 Aug 2005 21:17:28 +0000 http://three-part-harmony.com/heartsongs/2005/04/27/good-customer-service/#comment-167 Hmph. I would LOVE me an iPod. Actually I would love me an iPod photo! Shoot, while I'm dreaming I'll add a Powerbook to my list as well although I'd settle for an iBook. *sigh* *drool* *dream* Okay, back to reality. Hmph. Hmph.

I would LOVE me an iPod. Actually I would love me an iPod photo! Shoot, while I’m dreaming I’ll add a Powerbook to my list as well although I’d settle for an iBook.

*sigh* *drool* *dream*

Okay, back to reality.

Hmph.

]]> By: syndromes http://three-part-harmony.com/heartsongs/2005/04/27/good-customer-service/#comment-166 syndromes Sun, 21 Aug 2005 21:16:39 +0000 http://three-part-harmony.com/heartsongs/2005/04/27/good-customer-service/#comment-166 *rabble rabble*Apple s'more*rabble rabble* *rabble rabble*Apple s’more*rabble rabble*

]]> By: Karin http://three-part-harmony.com/heartsongs/2005/04/27/good-customer-service/#comment-165 Karin Sun, 21 Aug 2005 21:15:59 +0000 http://three-part-harmony.com/heartsongs/2005/04/27/good-customer-service/#comment-165 Yes I know you had an issue with Apple, but every time I've encountered their customer service, it has been terrific, and Coachman raves about it all the time. In fact, he spends $$$ to call Apple American customer service because Apple UK customer service sucks so bad. So I would have to say your issues with them are the exception and not the rule. Yes I know you had an issue with Apple, but every time I’ve encountered their customer service, it has been terrific, and Coachman raves about it all the time. In fact, he spends $$$ to call Apple American customer service because Apple UK customer service sucks so bad. So I would have to say your issues with them are the exception and not the rule.

]]> By: syndromes http://three-part-harmony.com/heartsongs/2005/04/27/good-customer-service/#comment-164 syndromes Sun, 21 Aug 2005 21:15:07 +0000 http://three-part-harmony.com/heartsongs/2005/04/27/good-customer-service/#comment-164 *rabble rabble*Apple*rabble rabble* *rabble rabble*Apple*rabble rabble*

]]> By: alysha http://three-part-harmony.com/heartsongs/2005/04/27/good-customer-service/#comment-163 alysha Sun, 21 Aug 2005 21:13:56 +0000 http://three-part-harmony.com/heartsongs/2005/04/27/good-customer-service/#comment-163 Lunch here in OZ, too! I always get confused with the UK terms for meals, they seem to use lunch, dinner _and_ supper! I've no idea which is which :) I find the stories about school canteens/cafeterias in the US and UK interesting too because in Australia we don't have them. We do have a canteen which sells things for lunch like meat pies, sandwiches etc but we don't have a cafeteria that serves full meals or places to sit down at tables. Lunch was/is usually brought from home and we ate in the outside seating areas (benches, seats etc). I guess some private schools may have a cafeteria, but public schools typically don't. It looks like a good idea anyhoo, serving kids a good meal at lunch. Always makes me wonder why it never caught on here. Quite fascinating the differences between countries, even small things like school lunches. :) Lunch here in OZ, too! I always get confused with the UK terms for meals, they seem to use lunch, dinner _and_ supper! I’ve no idea which is which :)

I find the stories about school canteens/cafeterias in the US and UK interesting too because in Australia we don’t have them. We do have a canteen which sells things for lunch like meat pies, sandwiches etc but we don’t have a cafeteria that serves full meals or places to sit down at tables. Lunch was/is usually brought from home and we ate in the outside seating areas (benches, seats etc). I guess some private schools may have a cafeteria, but public schools typically don’t.

It looks like a good idea anyhoo, serving kids a good meal at lunch. Always makes me wonder why it never caught on here. Quite fascinating the differences between countries, even small things like school lunches. :)

]]> By: Karin http://three-part-harmony.com/heartsongs/2005/04/27/good-customer-service/#comment-162 Karin Sun, 21 Aug 2005 21:13:16 +0000 http://three-part-harmony.com/heartsongs/2005/04/27/good-customer-service/#comment-162 I'm not sure if it's being shown here or not. I have heard of it from some of the UK sites I read on a regular basis, though. I do know that our government has "standards" for what the kids are supposed to eat, and here in Arizona they just passed a law banning all junk food in schools up until high school. It's still not always that appetizing, though. The school I used to work at had the meals done by a catering service, and they were actually pretty decent. Not sure what they are doing now that they have a dedicated cafeteria. Lunch ladies (we call it lunch here) can be good or bad. Just depends on who you get I guess. ;) I’m not sure if it’s being shown here or not. I have heard of it from some of the UK sites I read on a regular basis, though. I do know that our government has “standards” for what the kids are supposed to eat, and here in Arizona they just passed a law banning all junk food in schools up until high school. It’s still not always that appetizing, though. The school I used to work at had the meals done by a catering service, and they were actually pretty decent. Not sure what they are doing now that they have a dedicated cafeteria. Lunch ladies (we call it lunch here) can be good or bad. Just depends on who you get I guess. ;)

]]> By: alysha http://three-part-harmony.com/heartsongs/2005/04/27/good-customer-service/#comment-161 alysha Sun, 21 Aug 2005 21:12:16 +0000 http://three-part-harmony.com/heartsongs/2005/04/27/good-customer-service/#comment-161 I can't remember where I read it (and it was a few years ago) but there was an interesting study carried out on customer service. The researchers found that if a customer had a bad experience with either a product or the company itself, quick intervention by customer service to resolve the problem would result in a customer that is more loyal to the company than a customer who had never experienced any problems. I wonder why the customer service is so bad in the UK, seems crazy! It's a different subject altogether but speaking of the UK brought it to mind; I watched an episode of Jamie's School Dinners (Jamie Oliver) last night and was totally appalled by what the school children were being fed as well as the attitude from some of the dinner ladies. Is that series being shown in the US? Quite interesting, even though we're outside the UK. I can’t remember where I read it (and it was a few years ago) but there was an interesting study carried out on customer service. The researchers found that if a customer had a bad experience with either a product or the company itself, quick intervention by customer service to resolve the problem would result in a customer that is more loyal to the company than a customer who had never experienced any problems.

I wonder why the customer service is so bad in the UK, seems crazy!
It’s a different subject altogether but speaking of the UK brought it to mind; I watched an episode of Jamie’s School Dinners (Jamie Oliver) last night and was totally appalled by what the school children were being fed as well as the attitude from some of the dinner ladies. Is that series being shown in the US? Quite interesting, even though we’re outside the UK.

]]> By: Karin http://three-part-harmony.com/heartsongs/2005/04/27/good-customer-service/#comment-160 Karin Sun, 21 Aug 2005 21:11:31 +0000 http://three-part-harmony.com/heartsongs/2005/04/27/good-customer-service/#comment-160 I'm glad to hear there is good customer service elsewhere. My friend from England was amazed when he was here at the customer service because I guess customer service is basically nonexistent there. I don't get that, though, cuz you get a lot more customer loyalty from being nice and helpful than from being nasty. But then again, from what I've seen, I get the feeling Aussies are just overall nice people! I’m glad to hear there is good customer service elsewhere. My friend from England was amazed when he was here at the customer service because I guess customer service is basically nonexistent there. I don’t get that, though, cuz you get a lot more customer loyalty from being nice and helpful than from being nasty. But then again, from what I’ve seen, I get the feeling Aussies are just overall nice people!

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